PRIVACY POLICY

Last Updated: 29/11/2025

Welcome to Moose and Quill (https://mooseandquill.com/). This website is owned and operated by Echoing Hues Pvt. Ltd. ("we," "us," or "our"). We are committed to protecting your privacy and ensuring the security of your personal information.

This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website. By using our services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

Personal Information:
Name, email address, phone number, shipping address, and billing address when you make a purchase or sign up for our newsletter.

Payment Information:
We do not store your credit/debit card details. All transactions are processed through secure third-party payment gateways.

Technical Data:
IP address, browser type, operating system, and browsing behavior on our site (via cookies).

2. How We Use Your Information

  • To process and deliver your orders.
  • To communicate with you regarding order updates, shipments, and customer support.
  • To improve our website functionality and user experience.
  • To send promotional emails or newsletters (only if you have opted in).
  • To comply with legal obligations under Indian law.

3. Sharing of Information

We do not sell or trade your personal information. However, we may share data with trusted third parties to facilitate our services:

  • Logistics partners: To deliver your products.
  • Payment gateways: To process secure transactions.
  • Service providers: IT and marketing support providers who assist our business operations.

4. Cookies

We use cookies to enhance your shopping experience. You can choose to disable cookies through your browser settings, though this may affect some website functionalities.

5. Data Security

We implement appropriate security measures to protect your data from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure.

6. Your Rights

You have the right to access, correct, or request the deletion of your personal data held by us.
To exercise these rights, please contact us at:

Email: Info@echoinghues.com

7. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.

8. Contact Us

Echoing Hues Pvt. Ltd.
New Delhi, India
Email: Info@echoinghues.com